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My level of care was exceptional

Posted By Frans57

"My level of care was exceptional"

About: University Hospital Wishaw / Day Surgery

(as a service user),

I recently had a lump and lymph nodes removed. I cannot praise all the staff enough. My level of care was exceptional and everyone from the nursing staff to the surgeon who carried out my procedure were so kind and caring and put me at ease. A very positive experience. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 05/05/2025 at 16:04
Published on Care Opinion at 16:04

picture of Jennifer Montgomery

Dear Frans57,

Thank you for sharing your experience of University Hospital Wishaw, Day Surgery.

I am pleased to hear that you had a very positive experience when attending for a procedure. It can be a worrying time and I am glad that the nursing staff and surgeon were able to put you at ease.

I will ensure your kind words are passed on to the whole team who I am sure will be delighted to hear your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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