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The staff were excellent

Posted By Cloughreagh

"The staff were excellent"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I came to Cloughreagh House post surgery after getting knee surgery. I would have struggled to go home as I live on my own.

Cloughreagh House was brilliant, the staff were excellent, second to none and so helpful. The food was lovely, better than a 5 star Hotel. I enjoyed going to the dining room and chatting to the other residents.

The physios were very knowledgeable, they put me through my paces and were very encouraging when I began to make progress. I was very impressed with the Gym, I was surprised to see it but it is a great idea. I have used the parallel bars to do my exercises and found them very useful.

Overall I am so glad that I was referred to Cloughreagh House, I have definitely benefited from my stay here and I am confident that I will continue to improve when I go home.

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Responses

Response from Stephanie Campbell, Senior Support worker Cloughreagh House, Adult Community Services Directorate, Southern Health and Social Care Trust last month
Stephanie Campbell
Senior Support worker Cloughreagh House, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 05/05/2025 at 12:09
Published on Care Opinion at 12:09

Thank you for submitting your thoughts on your stay here in Cloughreagh House. I am pleased that the support you received here from the multi- disciplinary team has been of benefit to you and helped you on your journey to recovery.

The social aspect of our service is very important and we do encourage our service users to come to the dining room for their meals as it gives them an opportunity to engage with others and is a more natural environment to eat your meals.

The Gym in Cloughreagh House has been developed by the ICS Physiotherapists and Occupation Therapists and supports a modern approach to the rehabilitation pathway and is popular with our service users.

Thank you again for taking the time to complete a Care Opinion, all of the feedback we receive is appreciated. I will share your positive review with the staff team and I would like to take this opportunity to wish you a speedy onward recovery.

Regards

Stephanie Campbell

Senior Residential Support Worker

Cloughreagh House

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