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"Ok - if you can ever get to see a gp"

About: Vine Medical Group

Reviewing the phlebotomy appointment is easy. Professional. Friendly. The booking was fine too, as the surgery contacted me and then provided a link to book. But the downside with the practice is you cannot get an appointment. I haven’t seen a GP in 3 years. It is so difficult to get to see a doctor at this surgery, that it’s easier not to bother. My needs are not trivial, but the process is just too stressful.

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Responses

Response from Vine Medical Group 2 weeks ago
Vine Medical Group
Submitted on 27/05/2025 at 14:25
Published on nhs.uk at 14:25


Dear Anonymous,

Thank you for taking the time to leave us your review. It's good to hear you had a positive experience with your phlebotomy appointment.

I'm sorry to hear you're finding the process to request a doctors appointment stressful.

You can request a GP appointment by telephone, or via our online system Anima. Our system opens daily at 08:00 Mon-Fri, and closes once we reach a safe capacity. All requests are then clinically triaged to ensure you see the right clinician at the right time.

Kind Regards,

Vine Medical Group

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