"Plastic Surgery Day Case"

About: Plastic Surgery & Burns / Plastic Surgery Outpatient Local Anaesthetics Plastic Surgery & Burns Plastic Surgery Outpatient Local Anaesthetics DD1 9SY

Posted by brancs55 (as the patient), 12 hours ago

I was taken right on time for my appointment and the surgeon and nurses could not have been more professional and kind. It could not have been bettered.

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Mary Crichton

NHS Tayside

Submitted on 01/05/2025 at 13:57

Published on Care Opinion at 13:57

Hi brancs55,
My name is Mary Crichton, and I am the Senior Charge Nurse for the Plastics out-patient department who provide the out-patient local anaesthetics lists (OPLA). I sincerely appreciate you taking the time to share such thoughtful feedback about your visit to our department. It's great to hear that your experience was a positive one and I'm glad to know you were seen promptly at your appointment and that the team made a great impression with their professionalism and kindness.
Our team are deeply committed to ensuring that every patient has a positive experience while attending the department, and I know they will be delighted to hear your lovely words. I will be sure to pass your message along to them and the wider team.
All feedback is invaluable in helping us continually improve our services. Once again, thank you for taking the time out of your day to share your experience—it is truly appreciated.
Kind Regards
Mary

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