Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Very disappointing

Story from nhs.uk

"Very disappointing"

About: Churchill Medical Centre

Everytime we come here, we have to wait at least 20 mins to be seen. Today, we waited over an hour after our appointment time.

The service is just appauling.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Churchill Medical Centre 3 weeks ago
Churchill Medical Centre

Submitted on 30/04/2025 at 09:47
Published on nhs.uk at 09:47

Dear Patient,

Thank you for your feedback. We’re sorry to hear abour your experience and would like to understand the issues in more detail so we can address them properly.

Please contact the surgery on 0208 430 7020 and ask to speak with me. I’d be happy to discuss your concerns and work towards a resolution.

Kind Regards

Samiya Vahora

Assistant Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k