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High standard of care and attention

Posted By Parsons754

"High standard of care and attention"

About: Inverclyde Royal Hospital / Dermatology Inverclyde Royal Hospital / Fracture Clinic Inverclyde Royal Hospital / Pre-Operative Assessment Inverclyde Royal Hospital / Trauma & orthopaedics

(as the patient),

Immersive Reader

I recently attended Inverclyde Royal Hospital for Dupuytren’s Release surgery. It would be remiss of me not to complement the hospital and staff for the high standard of care and attention I received throughout all aspects of my journey.

I first attended Pre- Op and following examination by my nurse, she suggested I see my GP to request a visit to Dermatology. Within 4 weeks I had been seen by Dermatology and a Basal Cell carcinoma was removed.

I returned to Pre-Op for further examination and was then invited to attend the Orthopaedics ward, as a day case. I received excellent care throughout the procedure before being examined by the Consultant and discharged.

Several visits were required to the Fracture and Orthopaedics Clinic to review, clean and redress the wound. The staff were exceptional always friendly and cheerful, quickly dressing the operated hand and ensuring that I was comfortable before allowing me to leave.

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Responses

Response from Charlotte Ashton, Lead Nurse, Dermatology, NHS Greater Glasgow and Clyde last month
Charlotte Ashton
Lead Nurse, Dermatology,
NHS Greater Glasgow and Clyde

Submitted on 01/05/2025 at 14:51
Published on Care Opinion at 14:51

Immersive Reader

Dear Parsons754

Thank you for taking the time to give us feedback. I am glad to fond that you did not have to wait long for your dermatology appointment. It is good to also see that your lesion was removed. I hope that you are recovering well form your surgery

regards

Charlotte Ashton

Lead Nurse

Dermatology

  • 1 person thinks this response is helpful
Response from June Weir, Senior Charge Nurse, Orthopaedics Outpatients - Inverclyde Royal Hospital, NHS Greater Glasgow and Clyde last month
June Weir
Senior Charge Nurse, Orthopaedics Outpatients - Inverclyde Royal Hospital,
NHS Greater Glasgow and Clyde

Submitted on 01/05/2025 at 15:08
Published on Care Opinion at 15:08

Immersive Reader

Dear Parsons 754

Thank you for the lovely feedback regarding your attendance at Inverclyde Royal Hospital for Dupuytrens Release surgery.

We are delighted to hear that your journey to assessment and treatment has been a positive experience and that you experienced excellent care.

I will be sure to pass on your kind feedback to all staff and Consultant the team and we wish you a speedy recovery from all the team at Inverclyde Royal Hospital.

Best wishes

June Weir

Senior Charge Nurse

Orthopaedic/ Fracture and Preoperative Assessment Clinic.

Inverclyde Royal Hospital

  • 1 person thinks this response is helpful
Response from Susan O'Connor, Lead Nurse, Orthopaedics - Clyde Sector, NHS Greater Glasgow and Clyde last month
Susan O'Connor
Lead Nurse, Orthopaedics - Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 01/05/2025 at 16:21
Published on Care Opinion at 16:49

Immersive Reader

Dear Parsons754

Many thanks for your lovely feedback for the orthopaedic department.

It's very encouraging to know that the hard work and dedication of all our staff from the orthopaedic ward, pre-op assessment and fracture clinic has been recognised.

I will be delighted to pass on your feedback to the team.

Wishing you the very best in your recovery.

Best Wishes

Susan

  • 1 person thinks this response is helpful