"Great practice"

About: Harvey Group Practice Harvey Group Practice St. Albans AL3 5HB https://www.harveygrouppractice.co.uk/

Posted via nhs.uk 2 months ago

A listening and responsive practice - booking an appointment online was straightforward. The practice has taken on board criticism of the previous online form and made improvements so that the form is much easier to use and gave me the opportunity to explain the problem and the hoped-for treatment.

More about:

treatment

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Harvey Group Practice

Submitted on 29/04/2025 at 13:17

Published on nhs.uk at 13:17

Dear Patient,
Thank you for your kind feedback. We're really pleased to hear that you found the online appointment system much easier to use. It's great to know that the improvements we've made have helped you feel heard and supported. We’re always looking to enhance the patient experience, and your comments reassure us that we're on the right track.
Thank you again for taking the time to share your experience.
Harvey Group Practice

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Harvey Group Practice

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Great practice

"Great practice"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k