Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

The happiest face

Posted By Bryonie1993

"The happiest face"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Been in to collect some new contraception. I just want to say what a wonderful lady Rachel is. The happiest face and made me feel so comfortable. Plus her humour was great! Thankyou so much

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 10/05/2025 at 11:22
Published on Care Opinion at 11:22

picture of Andrew Garratt

Hi Bryonie1993,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am shared your feedback with Rachel and she will be happy that she made you feel comfortable and she had great humor. 😊

Kind regards,

Andrew Garratt, Senior Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k