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Very kind and thorough

Posted By equuleusde86

"Very kind and thorough"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as a service user),

My experience at the Dermatology unit with Katie and Charlotte was excellent.

Charlotte took me in to see Katie as soon as I arrived so I didn't have to wait.

Katie welcomed me and put me at ease, she was very kind and thorough and took the time to listen to my concerns. She administered the treatment efficiently and reassured me that I could return the PISU scheme If I had any further problems.

Many thanks.

P.S The leaflet about the treatment of skin conditions was very helpful

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust last week
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 29/04/2025 at 13:22
Published on Care Opinion at 13:22

Hello equuleusde86, thank you for taking the time to post feedback from your recent visit to Dermatology Unit, I am glad that you found the team welcoming and kind. We all aim to make appointments as stressless as possible so it is good to know that this is how the patients feel. I will ensure that Katie and Charlotte see your comments and wish you all the best for the future

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