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Dear Patient

Thank you for taking time to contact us with feedback about Newham University Hospital. We were disappointed to learn that your experience did not match the expectation you had of us. We would welcome the opportunity to look into the issues you have raised in more detail and share the outcome with you. We would therefore like to request that you contact the Site PALS team with your contact details i.e. full name, date of birth, address, hospital or NHS number with a summary of the concerns you would like to be taken forward including the name of the department attended. You can contact PALS via email at nuhpals.bartshealth@nhs.net, or call them on Tel. No. 020 7363 9292 for guidance and support. We do appreciate your feedback as it helps us improve services, and we look forward to hearing from you should you wish to pursue this concern further.

Kind regards

Central Complaints Team

Barts Health NHS Trust