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"Fantastic care"

About: Dr Gray's Hospital / Day Case Unit

(as a service user),

I recently attended DGH as a day patient to have a procedure and wanted to highlight the fantastic care I received while there.

Every member of staff I met was friendly and helpful, in the ward, in the operating theatre and in recovery too. Everything was explained really well and the staff took time to listen to my concerns and put me at ease. I can’t remember everyone’s names sorry (I will blame the medication) but special thanks to SN Di and Student Nurse Anne who went above and beyond with the care and support they gave me. 

I know working in health care can be really demanding at the moment but as a patient I would never have known this because of the professionalism and care shown by every member of staff. Thank you all so much for what you did for me and for what you give every single shift. 

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Responses

Response from Lesley Gow, Nurse Manager, Surgical Services, NHS Grampian last week
Lesley Gow
Nurse Manager, Surgical Services,
NHS Grampian
Submitted on 29/04/2025 at 14:20
Published on Care Opinion at 14:20


picture of Lesley Gow

Hi JMA

Thank you for sharing your experinece with us, I am delighted to hear the care you recieved was excellent and professional, including from our learning staff. Also, it's great to hear the professionalism was seen throughout your entire journey by everyone who cared for you.

I will share your lovely compliment with the teams within day case, theatre and recover, to hopefully capture all the staff who supported you through your journey in Dr. Gray's hospital.

Thank you again and I hope you are recovering well at home.

Lesley.

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