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Have received no feedback

Posted By Windy75

"Have received no feedback"

About: Bideford Hospital Castle Gardens Surgery

(as a service user),

Had a chest x-ray at Bideford hospital, but have received  no feedback and there is no record of my visit.

Would like some feedback from the doctor who ordered the chest x-ray.

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 06/05/2025 at 10:58
Published on Care Opinion at 10:58

picture of Gill Kite

Dear Windy75,

Thank you for your feedback. I'm sorry to hear that you have not yet received feedback or the results of your Chest X-ray. If your Chest x-ray was requested by your GP then that's who the results will go back to and you should contact them; it usually takes about a week for the image to be reviewed, a clinical report made and the results to get sent back to GPs, sometimes a little longer during busy periods.

I wont be able to give you your results but if you would like to contact me with some more details I can check our system for you and see where in the reporting process the results are or if they have been sent to your GP; You can email me at gillian.kite@nhs.net or call me on 01271 322779.

Kind regards

Gill

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