"Nobody to care for me?"

I am recently bereaved, housebound, partially sighted, and struggle to walk a very short distance. I do not know how to communicate with anyone at this practice but they don't care for don't have any real folk working there. To contact anyone at the surgery is a nightmare and NHS services keep us hanging on so long I costs a fortune, it is phone or food? Not everyone has a computer, I have never understood the stupid phone system. Nobody cares at this practice, as much as I explain my issues, I am left to struggle or have to use A&E which appears to be the only option for folk like me. The ambulance control sent ages with me on the phone providing the service that my GP could not provide and was advised to attend A&E when I feel unwell ... if indeed I could get there.

I have waited since 2022 for my appointment at Southend Hospital pain clinic, and with not access to a GP, it appears that anyone over a certain age should just go away and die. I request medication that dose not get issued, I am having to obtain medication from other sources, but have to cope with the pain regardless. I feel invisible and a nuisance, nobody cares so what is there left to live for?

There are no 'patient records', my marital status has not been changed and my medication is a merry go round, so I have now stopped it.

My records are not updated as was always done prior to coming to this practice. Because nobody cares, I have stopped all of my medication. I worry very much for there folk like me, abandoned by their surgery because of the many obstacles put in place to reach a real person.

From 1st May I will no longer have a phone or internet connection because of sight problems and costs to maintain a service.

Nobody is available to speak to at this surgery, patients now fund the phone system by creating endless needs to have cal repeatedly and be kept handing on, listening to related messages, it is fair to say I would be better off not being a around.

We are now a third world country with no health care and no future.