"Difficulty in booking the daily appointment "

The appointment service seems to be too busy.

At 8am, the appointment telephone waiting list is over 25. It took over 20 minutes wait on the phone line.

There is a fear that I might be excluded after the last appointment slot was reached before my call was answered.

Also, there has been many locum doctors who are not ideal for a family gp service.

Maybe more salaried doctors is the answer to both above concerns.

On a minor point, there is a large turnover of receptionists. Some of them appeared to be untrained and presented poorly at their job.