"All staff friendly and helpful, good explanations given"

About: Falmouth Community Hospital / Ophthalmology Falmouth Community Hospital Ophthalmology Falmouth TR11 2JA

Posted by cratersb93 (as a service user), 2 weeks ago

Attended Ophthalmology department at Falmouth Community Centre, clean and tidy waiting room.
All staff friendly and helpful, good explanations given.
Toilets clean.
Told to wait in wrong area, but pointed in the right direction when appointment was due

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Chris Hocking

Patient EDI Officer and Engagement Co Ordinator, Patient Experience,

Royal Cornwall Hospital

Submitted on 07/05/2025 at 08:48

Published on Care Opinion at 08:48

Hello cratersb93,
My name is Chris and I am from the Patient Engagement Team. We would like take this opportunity to thank you for taking the time to share your experience.
It is very heartening to hear that all staff were friendly and helpful, with good explanations given.
We will ensure that your feedback is passed onto the team. Good luck with your recovery.
Kind regards,
Chris

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All staff friendly and helpful, good explanations given

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