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Great care provided

Posted By wilfz64

"Great care provided"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital / General medicine

(as a service user),

I recently injured myself and ended up at the dreaded A&E and then the acute assessment unit. I was assessed and seen really quickly. Every member of staff I had come into contact with was amazing. The care provided couldn't be faulted.

I was then admitted to ward A31 and this was the same. The care was amazing all the staff couldn't do enough. Made me feel very comfortable and well looked after. Can't thank all these amazing staff enough.

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Responses

Response from Rosario Walshe, Senior Charge Nurse, Ward A31, NHS Forth Valley last month
Rosario Walshe
Senior Charge Nurse, Ward A31,
NHS Forth Valley

Submitted on 30/04/2025 at 11:54
Published on Care Opinion at 11:58

Good morning

On behalf of the staff I would like to thank you for taking the time to share your experience. I will share this with the staff and I know they will appreciate the lovely feedback from you.

Kindest regards

Rosario and all the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Joanne Auld, Senior Charge Nurse, Accident & Emergency, NHS Forth Valley 2 weeks ago
Joanne Auld
Senior Charge Nurse, Accident & Emergency,
NHS Forth Valley

Submitted on 17/05/2025 at 16:37
Published on Care Opinion at 16:37

Dear Wlfz64,

Thank you for taking the time to share your positive feedback. I will pass the feedback on to the full team where they will be delighted that their hard work and professionalism has been recognised.

Kind regards

Joanne Auld

SCN

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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