"All staff were absolutely amazing"

About: South West Acute Hospital / Children's ward South West Acute Hospital Children's ward Enniskillen BT74 6DN South West Acute Hospital / Emergency Care and Medicine Services South West Acute Hospital Emergency Care and Medicine Services Enniskillen BT74 6DN

Posted by Jenny926 (as a service user), 3 months ago

I want to sincerely thank all the wonderful staff in SWAH ED and the childrens ward for the care my 2 year old boy recieved when he was having breathing difficulties over the Easter period.
From the receptionist when we first arrived, the domestic staff, doctors, nurses, porters, radiologists and everyone else. All staff were absolutely amazing, kind and caring.
Their quick and effecient care ensured my wee boy was kept safe and well. Thank you again from the bottom of our hearts.

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John Kerr

Emergency Nurse Practitioner SWAH ED, Acute Services Emergency Care,

WHSCT

assess and treat

Submitted on 07/06/2025 at 15:07

Published on Care Opinion at 15:07

Dear Jenny926
my name is John Kerr, an Emergency Nurse Practitioner, based within the Emergency Department of the South West Acute Hospital. I shall be responding on behalf of the Emergency Department (ED) department, in relation to your post on the care opinion platform, about a recent visit to our department with your son. I would like to apologise for the late response to your comments
Firstly, I would like to thank you for taking the time to post your comment, and to remind you, that all comments are important to us.
Secondly, a great big thank you for the kind words you use, to describe us as a team and how this made you feel. I shall ensure that all member of the team are made aware. thank you
Finally I hope this response finds you both well and that your sons breathing difficulties have improved and settled
kind regards
John Kerr
Emergency Nurse Practitioner (ENP)
SWAH ED

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