"Outstanding service (Rose Centre)"

I recently attended a breast check appointment at the Rose Centre, St George’s Hospital, and I want to express my sincere gratitude for the exceptional care I received. Although I felt quite anxious beforehand, the service provided exceeded all my expectations.

From the moment I arrived, every member of staff (from the Reception team to the nurses and the Breast Surgeon who carried out the final assessment) was professional, compassionate, and attentive. Their calm and reassuring manner helped ease my nerves in a natural and respectful way, and I felt truly cared for throughout the entire process.

The facilities were excellent, and the whole system was clearly well organised and efficiently run. I particularly appreciated being able to complete all four stages of the assessment during the same visit. Receiving a clear and evidence-based outcome before leaving the centre brought immense relief and avoided the added stress of multiple appointments.

I’m incredibly thankful to the team who looked after me during my visit on Friday 25 April 2025, between 3–5pm. Your kindness and professionalism made a real difference, and I wanted to acknowledge the outstanding service you provided.