Text size

Theme

Language

"Amazing compassionate consultation"

About: Western General Hospital / Respiratory Medicine

(as a carer),

My partner and I attended a consultation with Dr Meachery and his team at his clinic in the Western General Edinburgh.

My partner has a terminal progressive lung disease with coexisting medical complications. Dr Meachery explored the option of lung transplant with us, he was kind, compassionate and extremely considerate during the appointment. Unfortunately, transplant is not an option for my partner. 

While this wasn’t the news we had hoped for (although we weren’t surprised), we were very grateful for the teams time and consideration.  I’m sure it would have been far easier for them to send a letter than travelling so far to have the conversation which made us feel valued and respected. 

It is so important to have healthcare professionals that can be objective yet emotionally available but also advocate for the best outcome for everyone in their care.

Thank you again, your kindness at a difficult time will always be remembered. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ana Mezzomo, Patient Experience Officer, Patient Experience Team, NHS Lothian last month
Ana Mezzomo
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 02/05/2025 at 15:28
Published on Care Opinion at 15:28


Dear Lotty9000,

Thank you so much for taking the time to share your feedback with us, especially during such a difficult time.

I am sincerely sorry to hear of your partner’s health condition and that a lung transplant is not a viable option. I can only imagine how challenging it must have been for both of you to receive this news.

It is heartening to hear that Dr. Meachery and his team approached your consultation with such kindness, respect and compassion, and that their approach made a meaningful difference during a very difficult moment. Please be assured that your lovely comments have been shared with the Respiratory Medicine Team at the Western General Hospital, and they will be delighted to receive it.

Once again, thank you for sharing your experience, that is greatly appreciated.

Best wishes,

Ana Mezzomo

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k