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Staff was great and very child friendly

Posted By airkd63

"Staff was great and very child friendly"

About: Daisy Hill Hospital / Emergency Department

(as a parent/guardian),

Visited Accident and emergency in Daisy Hill with my daughter. We were greeted by Suzanne in reception who was very nice and pleasant. Sometimes admin staff do not get enough praise but Suzanne was so lovely.

The waiting room was extremely warm and stuffy. 

Carmel in minor injuries was great and very child friendly and spoke to my daughter at her level.

Thanks to Carmel and Suzanne

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Responses

Response from Lisa Small, Ward Manager Emergency Department / Short Unit, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 months ago
Lisa Small
Ward Manager Emergency Department / Short Unit, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 28/04/2025 at 16:51
Published on Care Opinion at 16:51

Thank you for taking the time to share your feedback. Carmel and Suzanne will truly appreciate your kind words. It means a lot to staff to know that they made a positive impact.

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