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"Poor practices"

About: Langstone Way Surgery

Care from staff was very good and reception staff were helpful. However, the clinicians room was very untidy with old gloves on the desk, old trolly bed paper on the floor, drawers with equipment left open and an open, used urine sample left on the side! To top it off, having to wait 20 minutes for the clinician to go and consult with the doctor while I waited with a wriggly and bored toddler in the clinician’s unkempt room was far from ideal

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Response from Langstone Way Surgery 3 weeks ago
Langstone Way Surgery
Submitted on 07/05/2025 at 21:40
Published on nhs.uk at 21:40


Thank you for your feedback. I am very sorry to hear that the consultation roon was in this state on this occasion. We will speak to the staff members who may have been involved and ensure that this does not occur again. Please accept our apologies.

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