Text size

Theme

Language

"Appreciating the care"

About: Children & Young People Physical Health / Children's Epilepsy Bassetlaw

(as a parent/guardian),

I wanted to take a moment to express my deepest gratitude for the incredible care and support you’ve provided to our daughter and our family. Navigating epilepsy is never easy, but having you by our side has made all the difference.

Your compassion, patience, and professionalism have not only reassured us during uncertain times, but have also given our daughter the confidence and comfort she needs. From explaining complex information with clarity, to always being there with a kind word or calming presence—you’ve gone above and beyond what anyone could ask for in a nurse, Gemma..

It’s clear that you care deeply about your patients, and your dedication shines through in everything you do. We are so thankful for your guidance and advocacy, and we feel incredibly lucky to have you in our daughter’s corner.

Thank you for being such a vital part of her care, and for bringing light, warmth, and strength when it’s needed most.

With heartfelt appreciation,

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Samantha Rooksby, Team Leader, Children's Care Group, Rotherham, Doncaster and South Humber NHS Foundation Trust 2 weeks ago
Samantha Rooksby
Team Leader, Children's Care Group,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 06/05/2025 at 12:26
Published on Care Opinion at 13:02


Hi

Many thanks for taking the time to share your experience of the care provided by The Epilepsy Nursing Service. It is fantastic to hear how Gemma is supporting you as a family. It is wonderful to hear how Gemma is advocating for your daughter and is supporting you, as a family, through challenging times. I am especially pleased to hear that you are receiving exceptional care.

Thank you and Best Wishes,

Sam Rooksby - Team Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k