Care Opinion

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Coil replacement

Posted By columbatb66

"Coil replacement"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Staff were excellent

Made to feel at ease

Procedure thoroughly explained

Seen prior to appointment time

Wonderful service

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 days ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 10/05/2025 at 11:12
Published on Care Opinion at 11:12

picture of Andrew Garratt

Hi Columbatb66,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the staff to be excellent and put you at ease during your coil replacement appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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