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Good Nursing

Story from nhs.uk

"Good Nursing"

About: Royal Surrey County Hospital

Immersive Reader

The care I received from the nursing staff in particular was excellent. I attended the ED on 22/4/25, SDEC on 23/4/25 from where I was admitted to Albury Ward overnight.

Everyone was busy but they all demonstrated care and compassion when I was worried.

I was discharged home with a suspected pulmonary embolus at 2230hrs and told to return to the SDEC dept the next morning. As I live alone, I was somewhat concerned but the nurse on duty supported me, booked me a taxi and saw me into it showing huge compassion.

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Responses

Response from Royal Surrey County Hospital 2 weeks ago
Royal Surrey County Hospital

Submitted on 06/05/2025 at 15:46
Published on nhs.uk at 15:46

Immersive Reader

Dear Judith,

thank you for letting us know about the care and compassion you received from staff in our Emergency Department, Same Day Emergency Care Department and on Albury Ward.

We will let the teams know about your positive feedback and it will be much appreciated.

We wish you all the best going forward.

With kind regards from the Patient Experience Team