"Every stage was clearly explained"

About: Daisy Hill Hospital / Direct Ambulatory Unit Daisy Hill Hospital Direct Ambulatory Unit BT35 8DR

Posted by Eddfh53 (as a service user), last week

I was sent to DAU in Daisy Hill for treatment of an infection in my leg.
The care I received could not have been better - every stage was clearly explained and every effort was made to make an unpleasant process as easy and comfortable as possible. There is no way I would have got better care had I paid thousands of pounds for the privilege- very grateful for the help and professionalism of everyone in DAU!

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Jenna Anderson

Ward Manager, Ambulatory Unit Daisy Hill / Discharge Lounge Daisy Hill, Medicine and Unscheduled Care Directorate,

Southern Health and Social Services Trust

Department Manager

Submitted on 25/04/2025 at 18:21

Published on Care Opinion at 18:21

Good Evening @Eddfh53
Thank you for the kind words on your experience through DAU.
Having to come into hospital can be a daunting experience for anyone. It is great to hear you were kept informed throughout your stay, therefore making the journey through hospital easier.
I will indeed take this feedback back to the team who will be delighted to hear the positive impact they had on your healing.
Thank You!
Jenna Anderson
Ward Manager
Ambulatory Unit
Daisy Hill Hospital

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