Care Opinion

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First Class

Story from nhs.uk

"First Class "

About: Sunderland Royal Hospital

I found my visit to the Endoscopy Unit welcoming and the staff very caring and reassuring. The private facilities were comfortable and ultra clean making it a calming experience for me. I was kept informed throughout of the progress and given the necessary information on leaving in a relaxed yet professional manner.

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Responses

Response from Vicky Wilson, Communications & Engagement Co-ordinator, South Tyneside and Sunderland NHS Foundation Trust last month
Vicky Wilson
Communications & Engagement Co-ordinator,
South Tyneside and Sunderland NHS Foundation Trust

Submitted on 15/05/2025 at 09:53
Published on Care Opinion at 09:53

Hello

Thank you for taking the time to leave your feedback for our Endoscopy Unit at Sunderland Royal Hospital.

We are pleased that your experience was welcoming and our staff were caring and reassuring.

We are also pleased are facilities were to the standard we expect and you were kept informed throughout your visit.

We will pass on your thanks to the team.

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