Text size

Theme

Language

"Fantastic, empathetic and holistic"

About: Vine Medical Group

My mother attends weekly for dressings. Her care has been nothing short of amazing. At all times she has been treated with the utmost respect, with empathy, understanding and professionalism. Her care has been carefully explained acknowledging her deafness, which she herself fails to acknowledge! Her care, when required, has been seamlessly transitioned from HCA, to nurse, to GP and referrals made as deemed necessary all within the one appointment. It genuinely was as if she was the only patient and quite obviously she is one of many 1000s. Any ‘outside appointment’ queries have been responded to by the reception team in a calm and caring manner.

As a carer I am truly grateful for the service provided by Vine Medical Group to my elderly mother. Thank you all so much

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vine Medical Group last month
Vine Medical Group
Submitted on 27/05/2025 at 14:17
Published on nhs.uk at 14:17


Dear Debbie,

Thank you for leaving us such a lovely comment. We will share it with the team.

Thank you,

Vine Medical Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k