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"Western Elms Surgery 317 Oxford road Reading RG30…"

About: Western Elms Surgery

I have been trying to get a referral for a sinus scan for a few months now but the doctors ignore my condition. I have a sinus problem. The left side of my nose is blocked all the time. The mucous membrane does not work properly. I am given a spray, antibiotics but it does not help. I cannot even get a face to face appointment with a doctor because there is no place. I work and pay NHS contributions and there is no place for me to even meet a doctor. It is a big joke. Medical assistance is at a low level.

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Response from Western Elms Surgery last week
Western Elms Surgery
Submitted on 14/05/2025 at 12:27
Published on nhs.uk at 12:27


Good afternoon

I am sorry that we are not currently meeting your expectations. It is very disappointing to us that you feel that way.

Sadly it is very difficult to defend or respond on here as that would breach your confidentiality. If you would be so kind as to call the surgery and ask to speak to the secretarial team reference LTNHSC0525, they will be able to update you.

We look forward to speaking with you.

Kind regards

Lisa

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