"Poor practice"

I am 31 week pregnant, i have got pain in my abdomen i rang them they said take two paracetamol and come here i went straight down there, i was waiting for more than 30 mins nobody came to check me out then i have decided to leave i came out and i saw docter and nurse was sitting in office doing their work i couldnt understand is paper work or computer work is important then patient? Its totally irresponsible behaviour towards patients. Not acceptable at all rediculous servious