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"Their kindness and professionalism made a real difference"

About: Royal Cornwall Hospital (Treliske) / Lowen Ward

(as the patient),

I recently spent time on Lowen Ward at Treliske and wanted to extend my heartfelt thanks to the entire team for the outstanding care I received. The staff consistently went above and beyond what I expected, and their kindness and professionalism made a real difference during my stay.

Nurses Christal and Patricia stood out for their attentiveness and teamwork – they are a true credit to the NHS. Health carer Lou Ella was incredibly reassuring, professional, and, most importantly, kind - exactly the kind of support you need during vulnerable moments.

I also want to mention a staff member in green, Simon, who was particularly intelligent and informative. His knowledge and clear communication were very reassuring.

Thank you all for making a difficult time much easier. Your compassion and dedication should never go unnoticed.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sara Davies, Ward Manager, Lowen Ward, Royal Cornwall Hospitals NHS Trust 2 months ago
Sara Davies
Ward Manager, Lowen Ward,
Royal Cornwall Hospitals NHS Trust
Submitted on 24/04/2025 at 08:49
Published on Care Opinion at 09:29


Thank you so much for taking your time to share this amazing story. It means so much to all of the team on Lowen Ward. I will make sure this is shared with the team.

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