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"I now feel totally reassured"

About: University Hospital Hairmyres / Cardiology

(as a service user),

I have just had my bovine valve checked after a practice nurse at my gp surgery told me she was concerned about the noise. 

Karen put me at ease from the get go and gave me a thorough check with  all angles of the valve covered.  Paul her supervisor came in at the end to double check. He too was very professional and also put me at ease.

I now feel totally reassured that there is no apparent issues with the valve.

Thank you both 

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last month
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 26/04/2025 at 19:22
Published on Care Opinion at 19:22


picture of Lise Axford

Dear Christabel53

Thank you for sharing your feedback regarding the care you received by the cardiology staff. Karen and Paul will appreciate your feedback and your comments will be widely shared.

I am pleased to hear that you feel reassured following this check as it must have been worrying for you.

Best wishes to you

Lise

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