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Inefficiency

Posted By Whyhaveabooking

"Inefficiency"

About: Maternity care / Maternity

(as a relative),

Waiting over 1 hour for standard appointment. Turned up early for appointment, waited and watched inefficiency . They were shouting for the appointments rather than using the screens, I feel more training on how to use the technology is needed. Staff were wasting time gossiping.

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Responses

Response from Emma Thompson, Service Manager Maternity and Neonatal, Gynaecology and Sexual Health, BHSCT last week
Emma Thompson
Service Manager Maternity and Neonatal, Gynaecology and Sexual Health,
BHSCT

Submitted on 28/04/2025 at 14:15
Published on Care Opinion at 14:15

Thank you for taking the time to leave feedback for the service. I will discuss your experience with the team in the antenatal clinic. unfortunately at this time we do not have the technology within the clinic to use the screens to call woman into their appointments.

Many thanks

Emma

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