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"Genuinely interested in my wellbeing"

About: New Victoria Hospital / Day surgery

(as the patient),

I had a relatively minor procedure at the day surgery unit. I want to commend the nursing staff and the medical staff who were involved in my care. They appeared genuinely interested in my wellbeing and if needed I would happily return to the day surgery unit without any worry.

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Responses

Response from Emma Miller, Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital, NHS Greater Glasgow and Clyde last month
Emma Miller
Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital,
NHS Greater Glasgow and Clyde
Submitted on 24/04/2025 at 12:18
Published on Care Opinion at 12:18


Dear casingwr37

Thank you for leaving our unit a positive Care Opinion feedback post. Feedback from patients is always warmly received by staff. It is so encouraging to read that you would happily return to our unit in the future.

I will ensure that your words of gratefulness are shared with all of the Day Surgery team. Feedback from our patients certainly keeps the team striving to deliver best care they can every day, thank you.

Wishing you well in your recovery.

Emma Miller

Theatre Coordinator

Day Surgery Unit

New Victoria Hospital

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