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Always feel cared for and involved

Posted By Paperlady999

"Always feel cared for and involved"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as a service user),

I feel so blessed that when we returned to live in Scotland in Nov 2013, someone told us about Broxden Dental Centre. My husband I have been attending at least twice a year since then and are so impressed with the professionalism and caring attitude of the final year dental students and the clinicians.

Recently, my 6-month check up was with Sabrina and she was thorough, asking lots of sensible questions and I felt we had a discussion rather than me just being a patient. Her explanations were good too.

The clinician, who I think was called Mark, was also excellent, made me feel relaxed and freely engaged in a discussion about my fears about the possibility of losing a slightly mobile tooth if impressions were to be taken. 

As always at Broxden, I felt cared for, involved, listened to and chuffed that they always comment on how clean I keep my teeth.

Thank you Broxden Dental Centre. 

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Responses

Response from Gillian Elliott, Deputy Clinical Dental Director, Public Dental Service, NHS Tayside last week
Gillian Elliott
Deputy Clinical Dental Director, Public Dental Service,
NHS Tayside

Submitted on 24/04/2025 at 14:51
Published on Care Opinion at 14:51

picture of Gillian Elliott

Thank you so much for taking the time to share your lovely feedback.

We’re absolutely delighted to hear that you and your husband have felt so well cared for and involved in your dental care since returning to Scotland. It means a great deal to us that you’ve had consistently positive experiences at Broxden over the years.

We’ll be sure to pass on your kind words to Sabrina and Mark – they’ll be thrilled to know their professionalism, approachability, and communication made you feel relaxed and respected during your appointment.

Thank you again for your thoughtful comments

Best Wishes

Gillian Elliott

Interim Clinical Dental Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Paperlady999 (a service user)

Thanks Gillian.

Nice of you to respond to my post. Kind regards.

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