"Professional, empathetic, hard working and fun"

About: General Surgery / Urology Surgery (Ward 27) General Surgery Urology Surgery (Ward 27) DD1 9SY

Posted by andypr (as the patient), last month

Went in to the Surgical Admissions Unit at 7.30. Was cared for fantastically well by all the staff. They were professional, empathetic, hard working and fun. Spent the day and left feeling as though we have a fantastic health service. Thank you all.

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Mary Crichton

NHS Tayside

Submitted on 30/04/2025 at 14:11

Published on Care Opinion at 14:11

Hi andypr,
My name is Mary Crichton, and I am the Senior Charge Nurse for the Surgical Admission Unit (SAU). I sincerely appreciate you taking the time to share such thoughtful feedback about your visit to SAU. It’s wonderful to hear that your experience was marked by professionalism and empathy and that you found the staff to be both hardworking and fun.
Our team is deeply committed to ensuring that every patient has a positive experience while attending the unit, and I know they will be delighted to hear your kind words. I will be sure to pass your message along to them.
Feedback like yours is invaluable in helping us continually improve our services. Once again, thank you for taking the time out of your day to share your experience—it is truly appreciated.
Kind Regards
Mary
Senior Charge Nurse
NHS Tayside

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