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An exceptional team

Posted By Margaretrsd947

"An exceptional team"

About: Glasgow Royal Infirmary / Gastroenterology

(as a relative),

My mum was taken to glasgow royal Infirmary in early September 2024, she was admitted and eventually transfered to ward 8.

The staff in ward 8 are an exceptional team, my mothers care was outstanding especially since her behaviour can be challenging at best, but the full ward from nurses and clinical support to the domestics they have all treated her with care, compassion and kindness.

I have never been in any doubt that she has been given the best care.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last month
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 06/05/2025 at 09:45
Published on Care Opinion at 09:45

picture of Kevin Torbet

Dear Margaretrsd947

Thank you very much for sharing your kind words about the care your mother received at Glasgow Royal Infirmary, particularly during her time on Ward 8.

We are truly heartened to hear that the team provided outstanding care marked by compassion, kindness, and professionalism—especially in what you described as a challenging situation. It’s a privilege to support patients and their families during such times, and knowing that you felt confident and reassured throughout means a great deal to us.

Your appreciation for not only the nursing and clinical teams but also the domestic staff reflects the truly collaborative effort it takes to deliver person-centred care. Please be assured your message will be shared with the full team on Ward 8, who will be incredibly grateful to know their dedication made such a positive difference.

Thank you again for taking the time to get in touch. We wish your mother all the very best in her continued care and recovery.

Kind regards

Kevin

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