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"Excellent!"

About: St Michael's Hospital / Trauma & Orthopaedics (including fracture/hand clinic)

(as the patient),

Staff very friendly and professional. Put me at ease and explain what they were doing and why. Also explained fully how the trauma I experienced following dog bite affected my senses/body etc. I cannot speak too highly of all the staff I met. St Michaels Hospital in Haye has an excellent reputation. Everyone I have spoken to says the same. 

Excellent! 

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Responses

Response from Natasha Andrews, Governance Manager, West Cornwall Hospital and St Michaels Hospital, Royal Cornwall Hospitals NHS Trust 3 weeks ago
Natasha Andrews
Governance Manager, West Cornwall Hospital and St Michaels Hospital,
Royal Cornwall Hospitals NHS Trust
Submitted on 24/04/2025 at 22:32
Published on Care Opinion at 22:32


Dear janxx44

Thank you very much for taking the time to share this positive feedback with us following your recent attendance. My name is Natasha Andrews, and I am the Governance Manager for St Michaels Hospital.

I am so pleased to hear that the staff were friendly and professional, it really sounds like they explained everything well and put you at ease.

I will make sure that your comments are passed onto the teams involved. It's always lovely to hear directly from the patients themselves and they will be very thankful.

Best wishes for your continued recovery

Natasha

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