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Always follow up when promised

Story from nhs.uk

"Always follow up when promised"

About: The Dekeyser Group Practice

After having some problems with my medication levels, I was reviewed, a ne regime started and a follow up promised to check in on me. the nurse practitioner at the practice followed up by phone exactly when she said she would, did a full review again and put any concerns I had at ease

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Responses

Response from The Dekeyser Group Practice last month
The Dekeyser Group Practice

Submitted on 23/04/2025 at 13:06
Published on nhs.uk at 13:06

Thank you Paul for leaving us a positive review. We are happy to hear you received a follow up from the nurse practitioner and she put your concerns at ease. We will pass on your comments to the whole team.

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