"Service was second to none"

About: Western General Hospital / Oncology Western General Hospital Oncology EH4 2XU

Posted by KB69 (as a service user), 2 months ago

I had to use the Cancer Treatment Helpline and to go to the cancer assessment unit in Edinburgh Western General Hospital several times, the service was second to none.
Consequently to my last visit I was admitted in Ward 2. I would like to thank and compliment the staff for their professionalism and caring attitude. Nothing is ever too much, they take time to talk to you, always professional but also loads of smiles. This can be said about each member of staff, from Managers to Nurses to assistants and to cleaners.
It’s spotless and everyone is friendly, skilled, professional and caring.

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Morag Moore

Clinical Nurse Manager, Clinical Oncology,

NHS Lothian

Submitted on 22/04/2025 at 08:45

Published on Care Opinion at 08:45

Dear KB69,
Thank you for your lovely post yesterday. I will ensure this is fed back to all the staff. Patient care is of utmost importance to us and it is always good to hear that all aspects and staff are noted by our patients.
May I wish you all the best and I hope you are recovering well.
Best wishes,.
Morag Moore ( CNM)

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