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"Compassionate care and support"

About: Adult Services / Condition Management Programme

(as a service user),

I was referred to the condition management programme as I was off work suffering with stress and secondary health anxiety relating to my child's diagnosis of a life changing medical condition.

I met with facilitators Harry and Seamus  who were welcoming, approachable and non judgemental. They listened and responded with empathy and patience. It was the first time anyone acknowledged my worries and fears were real and valid.

They recognised the impact on my emotional well being and health. Seamus went above and beyond to seek further support that could increase my knowledge and confidence managing my child's condition.

An individual plan was devised and tailored to support my emotional and physical well being. Thank you for the compassionate, care and support shown. I have since been able to return to work and would highly recommend this programme. 

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Responses

Response from Jamie Wallace, HEAD OF SERVICE RECOVERY AND SUPPORTED LIVING NORTHERN SECTOR, CONDITIONS MANAGEMENT, RESPITE, DAY CARE AND ADDICTIONS, Mental Health, WHSCT 2 weeks ago
Jamie Wallace
HEAD OF SERVICE RECOVERY AND SUPPORTED LIVING NORTHERN SECTOR, CONDITIONS MANAGEMENT, RESPITE, DAY CARE AND ADDICTIONS, Mental Health,
WHSCT
Submitted on 23/04/2025 at 09:08
Published on Care Opinion at 09:08


Thank you so much for taking the time to share your experience with us- we really appreciate it.

I can confirm that your kind words have been shared with the Conditions Management Team.

We are delighted that the programme has supported you in your return to work, and wish you all the best in the future.

Thank you again for sharing your story with us.

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