"The standard of care was second to none"

My mother received outstanding care at the Minor Injuries unit. The service was incredibly efficient, and the standard of care was second to none. The professionalism of the staff was exceptional—they demonstrated genuine compassion while delivering care to a very high standard. The staff were excellent in reassuring and supporting my mother throughout her visit.

As this is a new service, I wanted to highlight just how effective it was. It clearly has the potential to be a valuable asset to the NHS by helping to reduce the number of patients attending A&E. Expanding this model to other areas within the authority could further ease pressure on emergency departments by managing less serious cases more appropriately.

Thank you for the excellent service!