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The staff were all so friendly, helpful, and thorough

Posted By starhb66

"The staff were all so friendly, helpful, and thorough"

About: Royal Alexandra Hospital / Accident & Emergency

(as a relative),

I had to go to A&E with my mum. We were in the hospital for a total of 7 hours and in that time the staff were all so friendly, helpful, and thorough.

I felt my mum was being well taken care of and that the staff were all doing a really wonderful job. I can only apologise that I didnt get everyones names that helped us but I would like to really thank everyone that works for the NHS, the Doctors, Nurses, Auxhillaries, HCSW, Porters, Cleaners, etc.

I am beyond grateful. Some names I remember: Charlotte, Angela, Amber, Phil, Josie, Jordan, Rupa, Blessing, Sharon, Thank you!!

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 28/04/2025 at 10:10
Published on Care Opinion at 10:10

picture of Kevin Torbet

Dear starhb66

Thank you so much for taking the time to share your kind words and appreciation. We’re truly grateful to hear that your mum received such compassionate and thorough care during your recent visit to A&E. Feedback like yours means a great deal to all our staff, from the doctors and nurses to the porters and cleaners — every role is essential in helping us deliver high quality care.

We will make sure your message of thanks reaches the team, including Charlotte, Angela, Amber, Phil, Josie, Jordan, Rupa, Blessing, and Sharon who I'm sure will be touched to know they made such a positive difference during a difficult time.

Wishing your mum a smooth and speedy recovery, and thank you again for your heartfelt message it really means a lot to the staff.

Kind regards

Kevin

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