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"Possible DVT"

About: Aberdeen Royal Infirmary / Acute Medical Initial Assessment Aberdeen Royal Infirmary / Radiology (X-rays and Scans) General Practices in Grampian

(as a service user),

Mid April I was experiencing symptoms of sore leg and breathlessness. I called my GP practice (Woodside Medical Group Aberdeen) approx 10.30am and had an appointment mid afternoon. After a thorough examination my GP decided to call Aberdeen Royal infirmary, they couldn't see me that day but an appointment was made for mid morning the next day with the DVT clinic. 

I would just like to say the treatment, respect and being kept up to date was tremendous. This was from the DVT clinic, who then got me in to ward 101 day patient. The staff here was just as tremendous. I was then given an Ultra scan in the xray dept in the orange zone, again brilliant staff and service. I was then given a CT scan in the orange zone, again brilliant staff. 

First class treatment and service from an underfunded, under staffed service. The staff in all departments were brilliant and always had a smile on their faces. 

Thank you to all the staff and GP for the care I received. 

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Responses

Response from Debbie Whyte, Senior Charge Nurse, AMIA, Unscheduled Care, NHS Grampian last week
Debbie Whyte
Senior Charge Nurse, AMIA, Unscheduled Care,
NHS Grampian
Submitted on 24/04/2025 at 12:06
Published on Care Opinion at 13:22


Hi Palba,

Many thanks for taking the time to write such a lovely care opinion about your experience. I will ensure this is shared with the team in 101, where I cover. I know how much this will mean to them to read this.

I hope you are recovering well

Take Care

Debbie

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Response from Diane Brands, Advanced Nurse Practitioner, ambulatory emergency care, NHS Grampian last week
Diane Brands
Advanced Nurse Practitioner, ambulatory emergency care,
NHS Grampian
Submitted on 24/04/2025 at 17:34
Published on Care Opinion at 21:52


Hello Palba,

I am part of the acute medicine ANP team who covers the DVT service. We really appreciate you taking the time to provide such lovely feedback on the care your received. I have shared your feedback with the team who I'm sure will be delighted to hear it.

I hope you are recovering well,

Diane

ANP

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