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"Poor NHS dental care "

About: Westmorland General Hospital

It is unfortunate that my previous negative reviews have not received a response. On obtaining dental records it has bcome to ligjt that not one dentist icluding emergency visit to out of hours dental service on December 31 2023 due to toothache for which I was ecommended o visit my own NHS dentist has picked up on the fact that I have been diagnosd with osteocrenosis of thejaw. A rare and horrendously condiyion which can only be due to poor dental care and isincureable andbelieve this is due to infections which began in 2015 at he RLI due to sugery reving an impacted wisdom. tooth with the wound left unsutured. This has been complicated by the fact that noloval dentist has offered to refer me to this service. It is also complicated by recent discovery os osteopororis. I had sugested I be referred back tothe specialist neurological hospotal who remain the only plac who hav been able to treat me for the rare conditions I suffer from which is physical nerve condition. But he fact that there has been no effort to refer me to this local service despite the nature and urgency of treatment is utterly appalling as is tje fact thst his condtion has not been notived at all by local NHS dental services

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Responses

Response from Westmorland General Hospital 2 weeks ago
Westmorland General Hospital
Submitted on 09/05/2025 at 10:47
Published on nhs.uk at 10:47


Thank you for getting in touch. We are really sorry that your experience at our hospital wasn’t what you would expect and are keen to investigate further and respond directly to you. We would appreciate it if you could contact our Patient Relations team using the contact details here: https://www.uhmb.nhs.uk/get-in-touch/complaints-and-compliments to allow us to carry out that work. Thanks again and hope to hear from you soon.

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