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Maintained high standards of care

Posted By Mintsweetie

"Maintained high standards of care"

About: Queen Elizabeth University Hospital Glasgow / Clinical Haematology (Ward 4c)

(as a relative),

My mother was an inpatient in the QEUH Glasgow for several weeks.

She had a very difficult time as she was seriously ill and required to be barrier nursed ( in isolation) for the majority of that time. 

The staff on Ward 4C ( Haematology) were absolutely excellent; kind, caring and compassionate. The ward was very well run and maintained high standards of care.

The staff were helpful and communicative with family and kept us well informed.

Thank you to all staff on Ward4C Haematology. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde last month
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 24/04/2025 at 12:58
Published on Care Opinion at 12:58

picture of Nicole McInally

Posted on behalf of Wendy McLintock, Senior Charge Nurse, Ward 4C

Dear Mintsweetie

Thank you so much for taking the time to get in touch via Care Opinion. I am sorry to hear that your mother faced such a difficult time during her hospital stay, but it is heartening to know that the care provided by the staff on Ward 4C made such a difference.

Our team strives to deliver compassionate, high-quality care to every patient. It is wonderful to hear that they were not only professional and attentive but also supportive and communicative with your family during such a challenging period.

I will ensure that your message of gratitude is shared with the staff on Ward 4C, as it means so much to them to know their efforts are appreciated.

Thank you again for sharing this thoughtful feedback.

Please pass on my best wishes to your mother.

Thank you

Wendy

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