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"Covid Booster"

About: Central Vaccination Service - Angus

(as a service user),

I received a phone call from the Forfar vaccination centre I found quite upsetting, sternly told that I was not supposed to have been vaccinated, wrong cohort. While this may have been the case, I was totally unaware that I had done something wrong. I am asthmatic, have SVT, currently caring for an elderly husband dealing with the after effects of chemoradio for head and neck cancer, I was hospitalised at Christmas with Flu A, Covid and atrial flutter.

I looked into the possibility of being eligible for the Spring vaccine and was able to book for Forfar then read online that Brechin were doing drop-in vaxxes. I called NHS Tayside to ask if I could cancel Forfar and attend Brechin, told that NHS Tayside would cancel my appointment in Forfar, attend Brechin with my appointment detail, did this and received my vaccination, all done by the book.

To receive an unwanted phone call at home questioning my suitability was upsetting and not very professional. If I had been told at the outset that I was not eligible I would have gone to Boots in the High St for a booster and happily paid the fee.

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Responses

Response from Stephanie Anthony, Senior Charge Nurse, NHS Tayside Central, NHS Tayside last month
Stephanie Anthony
Senior Charge Nurse, NHS Tayside Central,
NHS Tayside
Submitted on 28/04/2025 at 13:01
Published on Care Opinion at 13:06


Dear Durie Hill,

Thank you for sharing your experience with us. We value your feedback and apologise for any distress caused. This feedback will be shared with our team to support ongoing learning and continuous improvement.

Kind regards,

Stephanie Anthony

Interim Senior charge Nurse, Angus

NHS Tayside Central Vaccination Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Durie Hill (a service user)

Hi Stephanie

Issue was reported as feedback, issue now resolved, Forfar have been in touch to discuss and clarify why the problem arose, hopefully procedures have been put in place to prevent any future issues arising.

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