"Rude staff "

Husband had an appointment got here to be told go for an x-ray went over no request has been sent go back and explain it's not been sent over plus had an x-ray on it not to long ago why do I need another she just said if u don't want one I'll tell the Dr he never said he didn't want it he was asking why he was having it he's on blood thinners and gets hot easy he was hot and feeling sick and all they said was to walk around how can he do this and be close enough to hear his name called as to cool down he would need to go downstairs and put side and when he's feeling like this he can't be alone so no one would be here to hear his name