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I honestly could not fault my experience

Posted By Cazza64

"I honestly could not fault my experience"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Ophthalmology

(as the patient),

On Christmas Day noticed "floaters" in my right eye. By Boxing Day they were markedly worse.

As an retired nurse I knew this could be a detached retina which could ultimately cause blindness if not assessed .

Attended A and  E. Was seen by nurse who did basic observations, I then saw the A and E Dr who consulted a more senior colleague for advice after a thorough examination of my eye. He then contacted the opthalmologist who was in the hospital.

She came to see me and diagnosed the problem which was Vitreous Detachment likely age related.

A harmless condition but also gave me advice if anything changed . All were very thorough and explained everything very well. The staff were all very polite including the reception staff, very caring and  I was in and out in 4 hours.

I honestly could not fault my experience 

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Responses

Response from Louise Curran, Senior Charge Nurse, Accident & Emergency, NHS Fife last month
Louise Curran
Senior Charge Nurse, Accident & Emergency,
NHS Fife

Submitted on 23/04/2025 at 14:31
Published on Care Opinion at 14:31

Hello Cazza64

Thank you for taking the time to provide us with such lovely feedback, I am pleased to hear that you had a positive experience when attending the Emergency Department.

I am glad that it was nothing too serious and that you got the reassurance that you required.

I will be sure to share your experience with the staff.

many thanks again

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ashley Brannen, Charge Nurse, Ophthalmology, NHS Fife last month
Ashley Brannen
Charge Nurse, Ophthalmology,
NHS Fife

Submitted on 23/04/2025 at 14:32
Published on Care Opinion at 14:32

Dear Cazza64,

Thank you for your feedback about your visit to A&E over the festive period.

We are glad you were seen by the Ophthalmologist and your condition diagnosed in a timely manner with advice given if anything were to change.

We hope you are on the mend!

Many thanks,

Ashley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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