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The time and care given was fabulous

Posted By Pisces 57

"The time and care given was fabulous"

About: East Kilbride Locality Support Service / Urgent Care Team (East Kilbride)

(as a relative),

Graham from the urgent care team, East Kilbride, attended my 91 year old father recently, mid April. The time and care given by Graham was fabulous. He took time to explain what was happening to him and after giving him a thorough examination, he then explained how the medication would help him. He also gave us tips on things we can do to reduce fluids building up in his legs. This service is a lifeline for patients. Many thanks from our family. 

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Responses

Response from Stacey Anderson, Locality Service Manager - CamGlen, South Lanarkshire University Health and Social Care Partnership 2 weeks ago
Stacey Anderson
Locality Service Manager - CamGlen,
South Lanarkshire University Health and Social Care Partnership

Submitted on 22/04/2025 at 08:33
Published on Care Opinion at 11:29

Hi Pisces 57,

Thank you for your lovely feedback about the care provided by our urgent care team member Graham, I will ensure this feedback is shared with the team.

The aim of our urgent care team is to support timely interactions to help our patients receive the right care, in the right place, at the right time and this type of feedback really helps demonstrate the great work of the team and the postive impact for patients.

Thank you for taking the time to submit a care opinion about our service.

Kind Regards

Stacey Anderson

CamGlen / Urgent Care Team Service Manager

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