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"Excellent service"

About: West Hertfordshire Teaching Hospitals NHS Trust

I had to attend the Ultrasound dept at Watford General Hospital. From start to finish the service and respect I received was first class.

The reception was friendly and helpful, my appointment was held on time, explanations were given on what was to happen and the results were explained to me clearly and simply.

The consultant referred me to another department for another scan and I was seen immediately.

My thanks to all the staff who attended to me and made what could have been a challenging experience so straightforward. I understand I can't mention names, but I wish I could, to thank them personally for their kindness and attention.

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Response from West Hertfordshire Teaching Hospitals NHS Trust last month
West Hertfordshire Teaching Hospitals NHS Trust
Submitted on 29/05/2025 at 13:45
Published on nhs.uk at 13:45


Thank you for your wonderful feedback. We’re so pleased to hear that you received such excellent care throughout your visit and that our team made the experience straightforward and comfortable for you. Your kind words will be shared with the staff, and they will be very much appreciated. Wishing you all the best.

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